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LIMITED LIFETIME WARRANTY CLAIM PROCEDURE

IMPORTANT: To initiate the warranty process, the claim procedure must be fully completed. To ensure a timely and efficient resolution of warranty claims, please follow the steps outlined below and provide all required information.

How to File a Claim

To file a claim under this Limited Warranty, complete the online claim form at TAFCO.com/Warranty. Claims submitted to TAFCO must include the following details:

OWNER INFORMATION

INSTALLER INFORMATION

PRODUCT INFORMATION

Click or drag files to this area to upload. You can upload up to 3 files.
UPLOAD IMAGE OF (RECEIPT, INVOICE) HERE - supported file formats: .png, .jpeg, .jpg, .pdf - 3 images max
DATE OF PURCHASE
Click or drag files to this area to upload. You can upload up to 3 files.
UPLOAD IMAGE(S) OF ISSUE HERE - supported file formats: .png, .jpeg, .jpg, .pdf - 3 images max

Additional Notes

  • Supporting Documents: Proof of purchase must be in PDF, JPEG, or PNG format and clearly show the date and location of purchase.
  • On-Site Inspection Fee: TAFCO may charge a fee for on-site product inspections if the issue falls outside warranty coverage or requires a technician visit.
  • Processing Time: Once submitted, claims will be reviewed within 7-10 business days. After processing, TAFCO will contact you with further instructions.
  • Need Assistance? For any questions regarding the claim process, please contact TAFCO Customer Service at warranty@tafco.com