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LIMITED LIFETIME WARRANTY CLAIM PROCEDURE

IMPORTANT: To initiate the warranty process, the claim procedure must be fully completed. To ensure a timely and efficient resolution of warranty claims, please follow the steps outlined below and provide all required information.

How to File a Claim

To file a claim under this Limited Warranty, complete the online claim form at TAFCO.com/Warranty. Claims submitted to TAFCO must include the following details:

OWNER INFORMATION

OWNER INFORMATION
PROPERTY OWNER'S ADDRESS
INSTALLATION ADDRESS (if different from owner's address)

INSTALLER INFORMATION

INSTALLER DETAILS
INSTALLER'S INFORMATION
INSTALLATER'S ADDRESS (if different from owner's address) (copy)

PRODUCT INFORMATION

Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
UPLOAD IMAGE OF (RECEIPT, INVOICE) HERE - supported file formats: .png, .jpeg, .jpg, .pdf - 3 images max
DATE OF PURCHASE
Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
UPLOAD IMAGE(S) OF ISSUE HERE - supported file formats: .png, .jpeg, .jpg, .pdf - 3 images max

Additional Notes

  • Supporting Documents: Proof of purchase must be in PDF, JPEG, or PNG format and clearly show the date and location of purchase.
  • On-Site Inspection Fee: TAFCO may charge a fee for on-site product inspections if the issue falls outside warranty coverage or requires a technician visit.
  • Processing Time: Once submitted, claims will be reviewed within 7-10 business days. After processing, TAFCO will contact you with further instructions.
  • Need Assistance? For any questions regarding the claim process, please contact TAFCO Customer Service at warranty@tafco.com